Privacy Policy of the Deepcompany Software

1. Introduction

At Deepcompany, we value and respect the privacy of our users. This privacy policy describes how we collect, use, store, and protect your personal information when using the software and related services. By using the Deepcompany software, you agree to the terms outlined in this policy.

2. Information We Collect

Deepcompany collects personal and non-personal information from users, including:

Personal Information Provided Directly:

First and last name.
Email address.
Phone number.
Billing details, such as address and payment methods.

Software Usage Information:

Parking entry and exit logs.
Transaction history.
Data related to mobile app usage, such as locations and schedules.

Automatically Collected Information:

IP addresses, device type, and operating system.
Cookie data and similar technologies to enhance the user experience.

3. Use of Information

The information collected is used for the following purposes:

To provide and improve Deepcompany software services.
To manage and process transactions.
To offer technical support and customer service.
To analyze data to improve system performance and security.
To send important service-related notifications, updates, and promotions.

4. Sharing Information with Third Parties

Deepcompany does not share, sell, or rent users' personal information to third parties, except in the following cases:

Service Providers:

Companies that assist us with support, maintenance, payment processing, or system hosting.

Legal Compliance:

When required by law or to protect Deepcompany's legal rights.

User Consent:

With your explicit consent to share information with third parties.

5. Information Security

We implement physical, technical, and administrative security measures to protect user information from unauthorized access, alteration, or destruction. These measures include:

Encryption of sensitive data.
Restricted access controls.
Regular system audits.

6. Data Retention

The information collected is retained for as long as necessary to fulfill the purposes described in this policy unless a longer period is required or permitted by law.

7. User Rights

Users have the right to:

Access the personal data we have about you.
Request correction or updating of inaccurate information.
Request the deletion of your information unless required by law.
Opt out of receiving promotional communications.
To exercise these rights, contact us using the provided contact information.

8. Use of Cookies

Deepcompany uses cookies and similar technologies to:

Personalize the user experience.
Analyze software usage and improve its performance.
Remember user settings and preferences.
You can configure your browser to reject cookies, but this may limit the software's functionality.

9. Changes to This Policy

We reserve the right to modify this privacy policy at any time.

Changes will be notified to users and will take effect upon publication.

We recommend reviewing this policy periodically to stay informed.

10. Contact

If you have questions, concerns, or wish to exercise any of your rights, you can contact us at:

Email: soporte@deepcompany.com